Residential Computer Support Services
If you are an individual or a family, HelpMyOffice can help you too! See all the computer support services we offer below for residential customers and contact us for a free estimate! Most services can be provided remotely over the Internet, saving time and money!
Service | Description |
---|---|
PC Tune-Up / Optimization / Repair | Resolve slow system issues. Identify and remove spyware and viruses, configure and apply Windows updates, update anti-spyware and anti-virus definitions and software. Perform PC hardware installation and repair. |
Spyware/Virus Removal | Emergency surgery when you need it most! |
In-home network consultation | Based on client needs, determine type of network (wired or wireless), network features, equipment needed, estimated equipment cost. |
Home network installation | Install network cards, router, switches, configure networking software, basic file and printer sharing. Network wiring over a distance may be subcontracted or arranged with another provider. |
Data Backup Solution | Recommend, install, and configure an easy, 100% reliable data backup solution. (Customer purchases the recommended hardware and software.) |
System Reload | Reload the operating system and/or software applications when not |
New PC Setup | Setup new PC for customer. Includes unpacking, loading O/S, connecting to a network, connecting and installing peripherals, configuring any software that came with the PC, and loading any new software. |
PC and Software training | One-on-One personal training on popular software applications and computer basics. |
Monthly or Annual Support Plans | Remote and on-site support for a pre-determined number of hours. |
HelpMyOffice has a number of new services.
- New customer support portal
- New online and email invoices
- New ways to pay for service.
- Customer portal for tracking projects and looking up invoices
- Managed Monitoring and Anti-Virus Services.